We take care of our clients. You are more to us than just a property owner.
SERVICES
We treat your investment
property like it is our own.
Through years of experience, and a bona fide care for each investor, tenant, and property we strive to create happy, safe, and positive living environments. The effect is always an excellent and long term, landlord, tenant, and management relationship.
200+ Properties
With a wide range of services, we manage more than 200 multi-residential, student, and single family dwellings.
1000+ Impression
We positively impact thousands of lives, including our important property owners and investors.
100s of
Happy Clients
We have a long list of happy customers who appreciate our professionalism, reliable and timely service.
Click each subheading to learn more!
Advertising vacant units
- HDR photography and editing
- Drafting an advertisement that highlights the desirable features of your property
- Advertising through local online media
- Conducting showings at flexible time
Comprehensive screening and application process
- Interviewing prospective residents
- Credit screening
- Collect proof of employment/income
- Contacting references
Conducting leasings
- Drafting a lease that is customized to your property and specifications,
- Collecting first and last month’s rent in a secure format (money order or cash)
- Ensuring utilities are in the residents name before they get their keys,
- Ensuring tenancy insurance has been arranged
Ensuring smooth turnovers
- Facilitating the transition between tenants to ensure there are minimal vacancies
- Arranging cleaning, repair, paint and any other contractors as necessary
Administrative Management Services
- Collect and deposit rent directly into the investors’ account of choice
- Provide real-time detailed summaries of deposits made through Dropbox
- Act as a neutral liaison between tenants, superintendents, contractors and investors
- Offer excellent communication that will keep investors in the loop, appraised, and aware of investments
- Bill forwarding service: Bills get sent direct to the investor or investors accountant for payment
- Issue yearly statements such as rent increase notices and rent receipts
- Facilitate the evictions process if necessary
- Filling out and serving tenant notices from the Landlord and Tenant Board in accordance with the Residential Tenancies Act, 2006
- If a tribunal is necessary, will co-ordinate with Paralegals and attend court with them where necessary to ensure effective representation at court and favorable outcomes for our clients
General Management Services
- Organize repairs and maintenance through long standing good relationships with local contractors ensuring great workmanship at good value in a timely fashion
- Arrange snow removal, property maintenance, and lawn care
- Tenant relations, i.e.: prepare tenant memos and notices as required
- Available for emergencies 24/7
- Regular property inspection both outside and inside the units
- Co-ordinate yearly fire safety inspection where necessary
- Arrange HVAC inspections when required
- Will compile necessary documentation for owner to apply for their Waterloo Housing license (additional fee applies)
Our Fees
Management fees are 7.5% of gross monthly rent.
There is a turnover fee for replacing vacating tenants.